Terms of Sale

Ravonoir

By placing an order on the Ravonoir website, you agree to the following Terms of Sale.

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1. Products

Ravonoir sells clothing and fashion items online. Product images and descriptions are provided for reference. Minor differences in color or fit may occur.

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2. Prices & Payment

All prices are shown in EUR (€) and include applicable taxes under EU law.
Shipping costs are displayed at checkout.
Payment must be completed using the available secure payment methods.

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3. Orders

Once an order is placed and confirmed, it cannot be changed. Ravonoir reserves the right to cancel any order due to stock issues or errors.

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4. Shipping

Orders are shipped to the address provided at checkout. Delivery times are estimates and may vary. Ravonoir is not responsible for delays caused by carriers or customs.

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5. Right of Withdrawal (EU)

In accordance with EU law, customers have the right to withdraw from their purchase within 14 days of receiving the order.

Returned items must be unused, unworn, and in their original condition.
Refunds are issued to the original payment method after the return is received.

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6. Returns & Refunds

Return shipping costs are the responsibility of the customer unless the item is defective or incorrect. Original shipping fees are non-refundable.

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7. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us promptly so we can resolve the issue.

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8. Liability

Ravonoir is not liable for indirect or consequential damages related to the use of our products.

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9. Changes

We may update these Terms of Sale at any time. The version published on our website applies to your order.